Royalty Carpet Mills Committed To Quality And Service
Camelot is your home for fashion, sophistication and performance. Our
wide selection of fashion-forward styles is sure to spark your creative
instinct. We use only the finest materials and superior workmanship to
create innovative designs and unsurpassed quality.
For over forty-five years, Royalty’s success at meeting the needs of
the retail and builder communities has made us one of the largest and
most experienced privately owned carpet manufacturers in the country.
Since 1963, we have built a quality reputation for on-time delivery and
top quality products at an excellent value.
The acquisition of Camelot Carpet Mills in 1999 enabled us to expand
our residential product offerings to include Camelot’s high end, highly
styled and highly sophisticated point of view. Camelot, founded as a
family-owned company was the perfect addition to the Royalty family of
companies because they were already a mill committed to quality, value,
service and the environment.
Quality, service and dependability have propelled Royalty from a
small distributorship to one of the largest residential carpet mills in
the United States. From our initial West Coast concentration, we have
gradually expanded our market areas to all corners of the United States
and Canada, as well as the Asian and European markets.
Royalty was recently presented with the 2009 Floor Covering News and
World Floor Covering Association Award of Excellence. This award is
based on votes from over 6,000 carpet retailers, distributors, interior
designers and installers, honoring Royalty for being the top carpet
manufacturer of its size. The customers were asked to make their
selection using the following criteria: “Service, Professionalism of
Sales Force, Management Responsiveness, Value, Product Design, B2B,
Handling of Claims, and Ease of Doing Business”.
Mike Derderian, president of Royalty Carpet Mills, stated, “We are
thrilled to have been recognized with the 2009 Award of Excellence. It
was a great and unexpected honor, and we will strive to conduct our
business according to the standards that this award represents.”
I used SD Flooring & Design for both carpeting and vinyl work. I found that their pricing was pretty reasonable and I was happy with their selection. They brought in two different crews to do the work. The carpeting crew was great! They showed up on time, were polite, and made sure to explain everything to me. They cleaned up well after themselves as well. If it were the carpet crew alone, I would give them a 4 or a 5 for workmanship and customer service. However, the vinyl crew was terrible. The guy who did the work was extremely unreliable. He never showed up when he said he would. Even the boss was flaky and often came at the wrong time. This was frustrating to me because I don't live at this house, so every time they showed up at the wrong time, I had to drive about 20 minutes to go let them in. He was also really rude to me! He did not answer my questions. When he finished, I thought it was really poor workmanship. They are supposed to come back next week and fix the problems with the flooring. So, I guess we will see how it goes. I am still willing to give them a second chance, but I'm really disappointed with the crew so far. If you are thinking about using them, I would say that they are fine to buy from, but if you are looking for vinyl flooring, find your own contractor!
- By Y K
This was my first time using SD Flooring Center & Design. I was very happy with them. My floors were done very well and very quickly, they really look great! They did a very good job, and I would definitely recommend them to anyone.I could not be happier with my new floors. - By Catherine S